Customer story
“What used to take 2 days now takes 2 hours.”
Customer
Industry
2 h
Faster quote processing
In this story
02 — Solution
03 — Outcome
Sanitär-Heinze processes incoming requests with Mercura and turns them into ready-to-send quotes in a fraction of the time — without adding headcount.
Solution
Incoming customer requests are captured, matched and prepared without repetitive manual work. The quotation team stays in control while Mercura handles the time-consuming first pass.
Outcome
100 % of incoming requests handled and more than 50 % less processing time per request — from request to ready quote in 2 hours instead of 2 days.